BI &amp; ANALYTICS

We organize our infrastructure management services into six main areas. These services are delivered consistently and efficiently, guided by standards-based processes and a common governance framework.

CLOUD-ENABLED SERVICES

Organizations are embracing the cloud to benefit from the scalability, responsiveness and cost-efficiency that cloud computing offers. Transforming to a cloud environment is a significant undertaking that has a tremendous impact on the way IT organizations operate and the way services are delivered to business users.

We offer end-to-end cloud computing services with strategic consulting to further transform the way organizations leverage IT. We use a highly structured approach to establish your business needs, assess the underlying technology components and then deploy the appropriate cloud computing services to deliver reduced costs, enhanced agility, quick service delivery and improved scalability.

CALETCAPAX CLOUD SERVICES

Migration Disaster
Recovery Cloud Management and Optimization
Orchestration & deployment and management
Cloud advisory services – vendor neutral approach

COMPUTE SERVICES

Today, new data center technologies and architectures provide opportunities for business and support organizations. This change can seem overwhelming, and understanding which data center technologies are right for business, and when to implement, is critical. In addition, continuing to derive maximum value from prior data center investments proves challenging. Our data center services provide end-to-end management of computing environments. Data center services include the following infrastructure management services to enable a secure, stable and high-performance systems environment:

Systems Management
Systems Monitoring
Storage Management
Managed Hosting & Storage Database
Administration Backup Management
Network Services

Our network services provide a centralized support environment and a scalable solution that result in a competitive cost structure. These include the following infrastructure management services that enable a secure, scalable and robust network infrastructure:

Infrastructure Monitoring
Firewall Management
Network Management
Telephony Management
Unified communications
Endpoint Security Administration
Security Services

Our security services focus on providing the comprehensive visibility required to develop a robust risk management program. Enterprise-wide visibility of the security posture of the environment provides accurate information to implement security controls for specific weaknesses aligned to business needs, as well as the required information for compliance reporting. This visibility enables our customers to align their IT security priorities to their business objectives, benefiting their business while reducing risk.

Managed Services (Risk Management)
Security Governance
Vulnerability Management
Security Event
Security Log
Security Incident Response
Security Compliance Monitoring
Managed services (identity and access management)

END USER SERVICES

Today, companies need increased mobility, personalization and flexibility in the workplace, while corporate IT seeks to control access, standardize processes, and ensure compliance. Our end user services provide more efficient end-to-end management of distributed computing environments, enabling a secure, stable and effective work environment and higher-performing employees by focusing on the following areas:

Desktop Management
Field Support
File and Print
Mobility / Smart Devices
Thin Client
Messaging

COLLABORATION SERVICES

Companies increasingly recognize the importance of collaboration as a means of creating efficiencies, empowering employees and gaining a competitive advantage. Successful collaboration is essential to a well-functioning business. People are trying to figure out better ways to work together and share information, rather than just sending e-mails.