We organize our infrastructure management services into six main areas. These services are delivered consistently and efficiently, guided by standards-based processes and a common governance framework.
CLOUD-ENABLED SERVICES
Organizations are embracing the cloud to benefit from the scalability, responsiveness and cost-efficiency that cloud computing offers. Transforming to a cloud environment is a significant undertaking that has a tremendous impact on the way IT organizations operate and the way services are delivered to business users.
We offer end-to-end cloud computing services with strategic consulting to further transform the way organizations leverage IT. We use a highly structured approach to establish your business needs, assess the underlying technology components and then deploy the appropriate cloud computing services to deliver reduced costs, enhanced agility, quick service delivery and improved scalability.
CLOUD SERVICES
- Migration
- Disaster Recovery
- Cloud Management and Optimization
- Orchestration & deployment and management
- Cloud advisory services – vendor neutral approach
COMPUTE SERVICES
Today, new data center technologies and architectures provide opportunities for business and support organizations. This change can seem overwhelming, and understanding which data center technologies are right for business, and when to implement, is critical. In addition, continuing to derive maximum value from prior data center investments proves challenging. Our data center services provide end-to-end management of computing environments. Data center services include the following infrastructure management services to enable a secure, stable and high-performance systems environment:
- Systems Management
- Systems Monitoring
- Storage Management
- Managed Hosting & Storage
- Database Administration
- Backup Management
NETWORK SERVICES
Our network services provide a centralized support environment and a scalable solution that result in a competitive cost structure. These include the following infrastructure management services that enable a secure, scalable and robust network infrastructure:
- Infrastructure Monitoring
- Firewall Management
- Network Management
- Telephony Management
- Unified communications
- Endpoint Security Administration
SECURITY SERVICES
Our security services focus on providing the comprehensive visibility required to develop a robust risk management program. Enterprise-wide visibility of the security posture of the environment provides accurate information to implement security controls for specific weaknesses aligned to business needs, as well as the required information for compliance reporting. This visibility enables our customers to align their IT security priorities to their business objectives, benefiting their business while reducing risk.
- Managed Services (Risk Management)
- Security Governance
- Vulnerability Management
- Security Event
- Security Log
- Security Incident Response
- Security Compliance Monitoring
- Managed services (identity and access management)
END USER SERVICES
Today, companies need increased mobility, personalization and flexibility in the workplace, while corporate IT seeks to control access, standardize processes, and ensure compliance. Our end user services provide more efficient end-to-end management of distributed computing environments, enabling a secure, stable and effective work environment and higher-performing employees by focusing on the following areas:
- Desktop Management
- Field Support
- File and Print
- Mobility / Smart Devices
- Thin Client
- Messaging
COLLABORATION SERVICES
Companies increasingly recognize the importance of collaboration as a means of creating efficiencies, empowering employees and gaining a competitive advantage. Successful collaboration is essential to a well-functioning business. People are trying to figure out better ways to work together and share information, rather than just sending e-mails.
- Unified communication software deployment and administration
- Video Conferencing Solutions
- Teleconference Solutions
- Streaming and Webcasting